![]() Get your member engaged with you and your staff and they’ll feel a sense of support and responsibility to keep going. What if they don’t turn up for a month? Message them asking if they’d like to set up a discounted one-on-one training session.For example, if your member doesn’t show up for two weeks straight, a quick personalised motivational text could be just what they need. Set automatic points of contact such as text messages or emails to occur upon certain thresholds.When your member commits to a regular time slot, they are much more likely to stick around for longer New year enthusiasm can see members biting off more than they can chew, trying to commit to unreasonable goals.Using your expertise and some of our recommendations below, you your member retention will see improvements in no time. March is around the time that your bright eyed and bushy tailed new members start showing up less and less. Send them a “Great to see you again!” text message. ![]() Set up notifications so when they sign in, your staff know to say hello. You have another opportunity to help them reach their goals.
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